I have a service dog and have had him for about 8 years now. I have had very few problems with him. Usually just with the unintentionally, uninformed people trying to do their job. Usually a quick conversation or just saying, "He is a service dog," is all it takes. I actually keep a small file folder behind the passenger seat that has his letter of certification, shot records, and copies of the law from the ADA website in it. I pass these off in a friendly way if someone seemed interested in learning more. I also carry his service animal ID card in my wallet. That being said, none of this is required by law.
Know your rights and the rights of the business, (because they probably don't.) I have often left information with an establishment that has had problems in the past with animals. From what I have heard personally most of the time the problems the establishment has had were with animals that were not actual service animals.
Usually, people just don't want to leave fido at home, though most comfort dogs and therapy dogs are usually pretty well behaved if they are the real deal. The people that have poorly trained animals and also pull the service dog card are the ones that cause our problems. It will be a bad past experience that puts businesses on edge when you walk in.
Service dogs are held to higher standards than comfort and therapy dogs, that is why they are allowed to go places others are not.
Fun fact: The only animals that can be service animals are dogs and miniature horses. I seriously thought about the horse but glad now I didn't. Trying to go on flights with a 100-pound black lab/great dane mix while the room between rows continually is getting smaller is bad enough.
My advice for what it is worth: Keep up the animal's training. It is not a pet, it is there to provide a service. Even as a working dog they will get better treatment than most peoples dogs will ever see in their lives.
Be aware: as the dog becomes accustomed to going places they form a very strong bond and can go through separation anxiety if you choose to do something without them, i.e. a quick run into 7-11 or something. Make this a part of their training if this is something you see happening.
Please feel free to ask any questions, send me a DM or on here. I am not on every day but am on here every three days or so. If you write I will write back.
Start with this:
Service dog handlers are afforded specific rights and protections under the Americans with Disabilities Act (ADA). Every service dog handler needs to
www.servicedogcertifications.org
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