Member Number? Upgrade Your Account! Read

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Kurt Z

Kurt Z

Rank II
Member

Enthusiast I

404
Mt Juliet, TN
First Name
Kurt
Last Name
Zimmermann
Member #

26232

Hi guys - I want to try to make this process more clear. Seems like its confusing and probably needs to be updated. Your activation email should come immediately and certainly within 3 minutes. That should have your Member Number and activation link. If you do not get an email that is titled, "Welcome to the Crew! Membership Activation" almost immediately, there is something wrong. In this case, looking at the records, we see the email was sent, but that does NOT mean you got it. Can you look for that email? Check spam too?

It's clear to us at this point that the process needs to be improved, now we are trying to find what we can do to improve it. Any info is helpful!

Fixed your account.

M[/QUOTE]

I am having this same issue. I signed up as a member about a week ago now and still have not seen the email to upgrade my forum account.
 
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ChrisJB

ChrisJB

Rank II
Member

Enthusiast I

404
North Las Vegas, NV, USA
First Name
Christopher
Last Name
Batt
Member #

26097

Hey Guys. I bought the membership yesterday and apparently I was also supposed to get an activation email? I have not received anything (i did check my SPAM) except an email regarding my store account. I did send an email to info@overlandbound.com but wasn't sure if that was the correct contact for support.
 
M Rose

M Rose

Local Expert
Mod Team
Member

Advocate III

5,584
Northeast Oregon, United States
First Name
Michael
Last Name
Rose
Member #

20990

Ham/GMRS Callsign
W7FSB
Service Branch
US ARMY Retired
ChrisJB said:
Hey Guys. I bought the membership yesterday and apparently I was also supposed to get an activation email? I have not received anything (i did check my SPAM) except an email regarding my store account. I did send an email to info@overlandbound.com but wasn't sure if that was the correct contact for support.
Click to expand...
support@overlandbound.com is the correct email address
 
Jim SoG

Jim SoG

Forums Manager
Staff member
Moderator
Member
Investor

Educator I

10,890
Reno, Nevada, United States
First Name
Jim
Last Name
Bro
Member #

12989

Service Branch
USAF DAV
ChrisJB said:
Hey Guys. I bought the membership yesterday and apparently I was also supposed to get an activation email? I have not received anything (i did check my SPAM) except an email regarding my store account. I did send an email to info@overlandbound.com but wasn't sure if that was the correct contact for support.
Click to expand...
It is but it looks like your account is upgraded.....
 
P

Peelfp

Rank II
Member

Contributor III

327
West Des Moines
First Name
Fredrick
Last Name
Peel
Member #

26476

I’m in the same situation, got a welcome email, but no activation instructions. I have received my member number, but still have a guest account.

Thanks for the assist!

peelfp
 
Famous

Famous

Rank I
Launch Member

Member I

203
Carlsbad, California 92010, United States
First Name
Drew
Last Name
C
Member #

27436

Good morning, I signed up a couple days ago - did not get the activation email. I DID get an email saying to look for the "Welcome to the crew" email but it never arrived. Order # 35819

BTW - checked spam and whatnot - no sign of the activation. Did I miss a step somewhere?
 
Jim SoG

Jim SoG

Forums Manager
Staff member
Moderator
Member
Investor

Educator I

10,890
Reno, Nevada, United States
First Name
Jim
Last Name
Bro
Member #

12989

Service Branch
USAF DAV
Famous said:
Good morning, I signed up a couple days ago - did not get the activation email. I DID get an email saying to look for the "Welcome to the crew" email but it never arrived. Order # 35819

BTW - checked spam and whatnot - no sign of the activation. Did I miss a step somewhere?
Click to expand...
All done, finish your profile if not already done......

Jim
 
Jim SoG

Jim SoG

Forums Manager
Staff member
Moderator
Member
Investor

Educator I

10,890
Reno, Nevada, United States
First Name
Jim
Last Name
Bro
Member #

12989

Service Branch
USAF DAV
50shades_of_4runner said:
I got a member number and upgraded my account (or at least thought i did) but I still don’t have access to the maps or any of the member features

OB# 26211

Thanks, Ashley
Click to expand...
Log out and log back in..... IF still have issues make a post in the support area at bottom of website.

Jim
 
OvrlndXPlore

OvrlndXPlore

Rank III
Member

Member III

703
New London, Pennsylvania, United States
First Name
Chris
Last Name
Enache
Member #

28328

I recently upgraded my account as well and did not initially have member access within the app. I found that I had to initiate the membership upgrade while I don’t have the app installed on my device (iPhone, in my case). Once the membership was upgraded, I reinstalled the app, logged in and all was working as expected.
Hope this helps.
 
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J

Jazz Unit

Rank III
Member

Contributor III

797
Louisiana, USA
First Name
Jazz
Last Name
Unit
Member #

27206

OvrlndXPlore said:
I recently upgraded my account as well and did not initially have member access within the app. I found that I had to initiate the membership upgrade while I don’t have the app installed on my device (iPhone, in my case). Once the membership was upgraded, I reinstalled the app, logged in and all was working as expected.
Hope this helps.
Click to expand...
This also worked for me ☝
 
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