Hey guys, so I purchased one of these tents a few months ago. Used it for a few trips and it worked great. Only problem was that the aluminum under the foam pad started to creek and pop. So i called SB and they gave me a warranty replacement.
After installing the new one on my jeep, I opened it up and started to crawl in. As soon as my foot left the ladder, it slid out on the pavement and the tent hyper extended, alot. I thought it was going to hit the side of my jeep (it didn't). I crawled back down and it slid right back into place. I checked the tongue and groove notch and it was fully in place. I then had my gf climb in who weighs significantly less than me and the same thing happened to her.
Called SB again and I told them about my issue and that I had always heard that RTT's did not rely on the ladder for support, that the notch and the straps were enough to hold the weight. They told me that was definitely NOT the case and the ladder is absolutely for support. His only theory for it sliding out and my old one never having an issue was that maybe the feet on the bottom of the ladder were made of a different material. One that isn't very "grippy" on pavement apparently.
Which kind of makes sense, but i still wonder why I've always heard otherwise.
Is it possible that "Most" RTT's do not require the ladder for support but SB ones do?
Has anybody else experienced anything like this with their SB Overlander RTT?
Should I call them back or should I just add some rubber to the feet and call it a day?
After installing the new one on my jeep, I opened it up and started to crawl in. As soon as my foot left the ladder, it slid out on the pavement and the tent hyper extended, alot. I thought it was going to hit the side of my jeep (it didn't). I crawled back down and it slid right back into place. I checked the tongue and groove notch and it was fully in place. I then had my gf climb in who weighs significantly less than me and the same thing happened to her.
Called SB again and I told them about my issue and that I had always heard that RTT's did not rely on the ladder for support, that the notch and the straps were enough to hold the weight. They told me that was definitely NOT the case and the ladder is absolutely for support. His only theory for it sliding out and my old one never having an issue was that maybe the feet on the bottom of the ladder were made of a different material. One that isn't very "grippy" on pavement apparently.
Which kind of makes sense, but i still wonder why I've always heard otherwise.
Is it possible that "Most" RTT's do not require the ladder for support but SB ones do?
Has anybody else experienced anything like this with their SB Overlander RTT?
Should I call them back or should I just add some rubber to the feet and call it a day?