Customer and Technical Support - Email support@overlandbound.com

[Corrie]

Hey everyone!

If you have a question about an order you placed, you need an update on a supporter pack, or you are having a technical issue with the forums, website or store...

Email support@overlandbound.com​

This is our Customer Support pipeline for all things problem solving. @Amanda1248 and I have our eyes on this every day to answer questions and create solutions. We take this inbox down to zero on the daily.

(In the past, @Michael and I were able to offer support via our personal DM's, but due to the high volume of messages and the size Overland Bound has grown to, we are no longer able to efficiently help. I'm so sorry!)

@Amanda1248 is our Customer Support and Help Maven, and we're lucky to have her.

Thank you! Keep on keepin' on... and Outfit & Explore!

Corrie

 

[Dallas Boullion]

I am a new member. How do I get my member number please? Also, is there a calendar or list of Overland Bound events and where do I find it? Thank you.

 

[Kevigizmo]

I am a new member. How do I get my member number please? Also, is there a calendar or list of Overland Bound events and where do I find it? Thank you.

Morning!

You can become an Overland Bound member here: http://bit.ly/OBStore
Once you have placed your order @Corrie , @Michael and their team will then get it processed and send out your member pack

If you already have an order number please feel free to send me a direct message and I'll see if we can help you out

Best wishes,

 

[TheBarefootFamily]

Hi Michael & Corrie,

This is OB#3141 Chris with TheBarefootFamily, and I was wondering where we order the Overland Bound intro cards that you had produced middle of last year I do have a few left and if we don't offer them through Overland Bound, I was wondering if I sent one over to a friend's print shop and have him make a few for me, it would be very beneficial it's easier for me to use those to start a conversation helps me control my anxiety a lot using it as an icebreaker and getting people interested in Overland Bound, send me an email and let me know what we are doing about the intro cards.

Thank you very much and have a good day.

Sent from my XT1650 using OB Talk mobile app

 

[kcjoiner]

Hi Michael & Corrie,

This is OB#3141 Chris with TheBarefootFamily, and I was wondering where we order the Overland Bound intro cards that you had produced middle of last year I do have a few left and if we don't offer them through Overland Bound, I was wondering if I sent one over to a friend's print shop and have him make a few for me, it would be very beneficial it's easier for me to use those to start a conversation helps me control my anxiety a lot using it as an icebreaker and getting people interested in Overland Bound, send me an email and let me know what we are doing about the intro cards.

Thank you very much and have a good day.

Sent from my XT1650 using OB Talk mobile app

Below Michael gave a link to the source files so you could localize it as you need. He also stated that it wasn't a product to make money but was a grassroots effort to help build a strong overland community. So I think that would be the permission to get your own made, especially since they are not available in the store at this time. Hope that helps!


Hey all!

OK, this is a long time coming. Our community has been asking for "Recruiting Cards" for ages! Amirite @mmnorthdirections @SLO Rob @Reconnoiter @Teague ?

These are made to put on awesome rigs you see when you are out and about to introduce them to Overland Bound.

Here they are! I have included all source files and fonts for folks who might need to localize the language (@Robert OB 33/48 )

Super Deluxe Two-sided versions of these cards will be available in our Overland Bound StoreAT COST soon. These are not to make $$$, but rather to support our grassroots effort to build a strong overland community!

Let us know if you have any feedback!

Link to Source Files

 

[TheBarefootFamily]

Thanks for the info guys, good looking out on this page.

 

[JB4TRUCKS]

Having issue with getting messages, in box shows five but will i click nothing is there.. pls advise

 

[UpNoverRover]

Same issue as JB4TRUCKS ... says messages but cant see

 

[JB4TRUCKS]

Any help.here?

 

[Chadlyb]

Any help.here?

Some assistance please.... @Steve @Michael @admin

 

[Corrie]

Some assistance please.... @Steve @Michael @admin

Any help.here?

Hey guys - I just got flagged on this. I've notified our web team of the issue and will circle back via email to diagnose further!

Corrie

 

[Chadlyb]

Hey guys - I just got flagged on this. I've notified our web team of the issue and will circle back via email to diagnose further!

Corrie

Thank you Corrie.Always appreciated...

 

[Whytiptoe]

Keep getting an email asking me to log into a dev.overlandbound for a new conversation. Is this real or a hack?

 

[TheBarefootFamily]

For some reason I can't access my messages it says I need "a valid conversation id" please can someone look into it.

 

[iamsuperdan]

I've recieved at least a dozen of these emails over the past 12 hours or so.

The conversation doesn't doesn't exist when I click on the "view this conversation" button.

As a precaution, I changed my password.

Is this a legit email, or an issue?

 

[MA_Trooper]

I've recieved at least a dozen of these emails over the past 12 hours or so.

The conversation doesn't doesn't exist when I click on the "view this conversation" button.

As a precaution, I changed my password.

Is this a legit email, or an issue?

It's an issue, @Michael and the other ambassadors are working on it. you can ignore.

 

[NYCO]

It's an issue, @Michael and the other ambassadors are working on it. you can ignore.

any reason for concern if we clicked on the link in the email?

 

[MA_Trooper]

any reason for concern if we clicked on the link in the email?

I'm not concerned about it at this point.

 

[Michael]

Hey guys,

All appropriate apologies. This is not a hack. This is a developer error.

We have a development server for testing new features. It is generally not allowed to talk to the public because it is rude by nature. In this case, it found a way to communicate with the outside world - and created a ton of spam. It is not harmful in any way - just annoying.

We are in the process of cleaning it up, and i'll update with relevant info.

M

 

[ethernectar]

Getting notifications from what looks like the dev site, 30 so far this morning. Please kill the group message "testing" and/or "testing testing" and/or other related threads. Clicking "Leave Conversation" has not stopped it.