thats not true at all. the dealership i bought from and ALWAYS use, including all oil changes, have gotten 100% support from me and they still dont have parts i need. the parts are DISCONTINUED, so that goes way beyond what
@Anak said about getting parts numbers. since the part is not available, i was given a part number to go use myself, so the worldwide problem didnt stem from a couple people browsing parts. very few people fix their own vehicles these days, they go to a dealership or specialty shop, so part selection is generally not something the end consumer participates in, anyway.
also, back when i had my dodge ram with a diesel engine, MOPAR wanted nearly $40 for an oil filter that came in the MOPAR box. i bend over to pay the stealership $40 for the filter only to get home and take the filter out and see that it has Fleetguard stamped allover it. it was a Fleetguard filter that i could have picked up anywhere for around $15 at the time. dealerships dont make anything, they buy and then mark up like crazy. look at how big and lavish a lot of dealerships are...they look like banks and casinos, so they didnt get all the crazy money by NOT ripping people off.
trust me...the dealerships are NOT the underdog...and if what Anak said was the problem...then autozone, pep-boys, napa, advanced auto, canadian tire, any and all quick oil change places, aamco transmission shops, walmart auto, etc...are all guilty since they are all taking away from the dealerships...
what good is the part number if there wasnt a plethora of places eager and hungry to fulfill it???