Resolved Sub renewal issue

[lilredtrailboss]

logged in and bought another year-long subscription..... instead of renewing (couldn't find it). luckily I was signed into my account but it seems to have given me another OB number also looks like my OB number doesn't show under my name in forums. where did I go wrong?

 

[Jim SoG]

Ok what was original member number?

 

[lilredtrailboss]

Ok what was original member number?

25539 was my original number

 

[Jim SoG]

Ok let me see what can be done....

 

[Jim SoG]

Aint forgot ya, waiting on answers.....

 

[Michael]

Hey there!

Was stumbling around the desert. You should be all set now! I've updated records with your original number. Member renewals are done by logging in to the Shopify store. If done through he app it is just like any other iPhone or Android subscription. Please let me know if you have any more questions!