Resolved Rally point issues..

[jim lee]

Can't preview or post a rally point. Went through all the steps, fixed the mistakes but I can't (A) Get a preview, or (B) Post the event. All I get is spinning arrow GIF on the buttons. Went off, did something else for a couple hours, came back, no change.

Running Mac 10.13.6
Safari 11.1.2

-jim lee

 

[Chadlyb]

Can't preview or post a rally point. Went through all the steps, fixed the mistakes but I can't (A) Get a preview, or (B) Post the event. All I get is spinning arrow GIF on the buttons. Went off, did something else for a couple hours, came back, no change.

Running Mac 10.13.6
Safari 11.1.2

-jim lee

@Michael @admin @Chris Jones

 

[Michael]

Can't preview or post a rally point. Went through all the steps, fixed the mistakes but I can't (A) Get a preview, or (B) Post the event. All I get is spinning arrow GIF on the buttons. Went off, did something else for a couple hours, came back, no change.

Running Mac 10.13.6
Safari 11.1.2

-jim lee

Hi Jim - same happens with preview consistently? Clear the possibility of internet connectivity and things of that nature. Try again in a new browser tab after clearing cache.

Does the page indicate you are loged in correctly here:

View attachment 90979

I'm just trying to clear the basics before we dive in deeper.

If it ends up being reproducible consistently that is a big help and will allow us to find the issue. Thank you!

Please let me know and we will move forward.

M

 

[jim lee]

Sorry, got busy elsewhere. The "You are logged in" stuff was there. I've not tried deleting my cache.

-jim lee

 

[Michael]

Is it working now?

Cheers,

M

 

[Jim SoG]

Sent Jim a PM

 

[jim lee]

So I filled everything in. Looks good. I can see that I'm also logged in etc. I hit preview and it takes me to a field that needs filling in. Ok, fix that. Hit it again.. Another missing field. Finally I click it (I guess everything is in order) and it just sits and spins. I get no preview.

Safari 11.1.2

Also.. ON your image thing. I put in my image at the exact 800x390 size. I see two buttons. A green one with a check mark in it. If I click that I get to select a different image. And a yellow one that says.. Select File. I wonder why I need two different buttons that are doing the same thing?

Oh, and I can't publish either. Same thing just sits and spins.

-jim lee

 

[Kent R]

@Michael

 

[Michael]

So I filled everything in. Looks good. I can see that I'm also logged in etc. I hit preview and it takes me to a field that needs filling in. Ok, fix that. Hit it again.. Another missing field. Finally I click it (I guess everything is in order) and it just sits and spins. I get no preview.

Safari 11.1.2

Also.. ON your image thing. I put in my image at the exact 800x390 size. I see two buttons. A green one with a check mark in it. If I click that I get to select a different image. And a yellow one that says.. Select File. I wonder why I need two different buttons that are doing the same thing?

Oh, and I can't publish either. Same thing just sits and spins.

-jim lee

Hi Jim,

Before image selection, you see this:

View attachment 97171

After Image selection, you see this:

View attachment 97172

The green check mark indicates you successfully uploaded your file. If you click it again, you are essentially saying you want to change the image. It will allow you to do so, by opening a upload dialogue again.

For both the preview and publish error, I am wondering if you used the "Generate Invites" button, and if that generated a large number of invites (400+) - there is an issue we are working on that stalls with a large number of invites.

If that is not the issue, I'll have the developers look into your system config specifically.

M

 

[jim lee]

I did NOT use the generate invites button. Because I didn't want to annoy 100+ people with a code test.

-jim lee

 

[Sandpoint Steve]

I have had the spinning loading indicator too with MS Edge. I have found chrome to be more a more reliable interface for interfacing with the Overland Bound site.

 

[Michael]

I did NOT use the generate invites button. Because I didn't want to annoy 100+ people with a code test.

-jim lee

Jim, we are working on this.

 

[jim lee]

No worries!

-jim lee

 

[Michael]

No worries!

-jim lee

Good morning Jim, this has been marked resolved by our developers. Can you try again? Thank you for being a bit of a test case for us.

M

 

[Sandpoint Steve]

Michael,
Any luck with the GOING and NOT GOING links?

-S

 

[jim lee]

No change. I fill it in, click preview, it scrolls me to the top of the page and does nothing. The button just spins on the little arrows. Click publish, all I get is little arrows. Click generate invites, I get invites. But no prieview or rally point. Its like I have an error to fix but noerror is marked for me to look at?

-jim lee

 

[Jim SoG]

@Michael

 

[Michael]

No change. I fill it in, click preview, it scrolls me to the top of the page and does nothing. The button just spins on the little arrows. Click publish, all I get is little arrows. Click generate invites, I get invites. But no prieview or rally point. Its like I have an error to fix but noerror is marked for me to look at?

-jim lee

I know this is a pain, you are helping us fix this however, so thanks for that. More soon.

 

[JDGreens]

We have been talking over plans to meet up camp, and run some trails for the last week end of June. I am having the same issues trying to get our Rally Point loaded. I am going to trynwith my tablet but have no pictures on it to load.

 

[Sandpoint Steve]

We have been talking over plans to meet up camp, and run some trails for the last week end of June. I am having the same issues trying to get our Rally Point loaded. I am going to trynwith my tablet but have no pictures on it to load.

What browser are you using?
Have you tried Chrome?