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GizzardCreek

Rank II
Member

Contributor II

327
CHATTANOOGA, TN
First Name
JEFF
Last Name
MANKIN
Member #

25900

I made an online purchase for 2 Badges in Feb this year. I got an email thanking me for my order. Since that day, I have had no correspondence. I have replied to the email asking for status with no reply. There is no way that I can find to contact anyone. The email does have a button for order status. When I click the button it states order received. That's it. Same status as Feb. It's April. So what is the deal??? It's pretty frustrating when there is zero customer service or communication. I would like the know the status of my order.
JM
 

El-Dracho

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Educator III

13,874
Lampertheim, Germany
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Bjoern
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Eldracher
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20111

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DO3BE
I made an online purchase for 2 Badges in Feb this year. I got an email thanking me for my order. Since that day, I have had no correspondence. I have replied to the email asking for status with no reply. There is no way that I can find to contact anyone. The email does have a button for order status. When I click the button it states order received. That's it. Same status as Feb. It's April. So what is the deal??? It's pretty frustrating when there is zero customer service or communication. I would like the know the status of my order.
JM
Have you emailed support@overlandbound.com with all the details of the order?

@Kent R
 
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Kent R

OB Executive Director
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Pathfinder III

5,200
El Dorado, Ca
First Name
Kent
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Reynolds
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1632

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K6KNT
Service Branch
Retired Firefighter
I made an online purchase for 2 Badges in Feb this year. I got an email thanking me for my order. Since that day, I have had no correspondence. I have replied to the email asking for status with no reply. There is no way that I can find to contact anyone. The email does have a button for order status. When I click the button it states order received. That's it. Same status as Feb. It's April. So what is the deal??? It's pretty frustrating when there is zero customer service or communication. I would like the know the status of my order.
JM
Please see DM
 

GizzardCreek

Rank II
Member

Contributor II

327
CHATTANOOGA, TN
First Name
JEFF
Last Name
MANKIN
Member #

25900

I made an online purchase for 2 Badges in Feb this year. I got an email thanking me for my order. Since that day, I have had no correspondence. I have replied to the email asking for status with no reply. There is no way that I can find to contact anyone. The email does have a button for order status. When I click the button it states order received. That's it. Same status as Feb. It's April. So what is the deal??? It's pretty frustrating when there is zero customer service or communication. I would like the know the status of my order.
JM
Have you emailed support@overlandbound.com with all the details of the order?

@Kent R
I did weeks ago. No reply. I will send another today.
JM