Resolved Once again unable to publish rally point.

[Farmjeepwrangler]

I have tried multiple times to post a rally point for May 17-19th. I have entered all information and when I I try to publish nothing happens. On my last attemp I left the device sit for over an hour and nothing published. What is going on?

 

[Chadlyb]

I have tried multiple times to post a rally point for May 17-19th. I have entered all information and when I I try to publish nothing happens. On my last attemp I left the device sit for over an hour and nothing published. What is going on?

@Michael @admin @Chris Jones

 

[Michael]

I have tried multiple times to post a rally point for May 17-19th. I have entered all information and when I I try to publish nothing happens. On my last attemp I left the device sit for over an hour and nothing published. What is going on?

Hi there! Frustrating. i have reported the issue and provided your account to the developers to diagnose the problem. Did you use the "Generate invite" feature - and if so, were there any issues inviting members - any additional help you can provide is useful.

 

[Farmjeepwrangler]

Yes, I did use the generate invites but don’t thing they were generated.i have tried 4 times since last night. One time I tried without generating invites.

 

[Michael]

You click "Publish" button, and nothing happens? Is that pretty much it?

 

[Michael]

Yes, I did use the generate invites but don’t thing they were generated.i have tried 4 times since last night. One time I tried without generating invites.

Can you try again? Let me know if the issue is resolved? The developers addressed this last night.

 

[Farmjeepwrangler]

Ok I’ll try later tonight, I tried around 2:00pm central time and it did not publish.

 

[Michael]

Ok I’ll try later tonight, I tried around 2:00pm central time and it did not publish.

It was marked resolved at 9:45AM PDT, so that would indicate, not fixed. You click “publish”, and...nothing?

 

[Farmjeepwrangler]

Just spins like it is processing and I left it sit for about 40 minutes and nothing. Also it will not let me load pictures unless I do it from my iPhone in safari.

 

[Farmjeepwrangler]

Just tried posting again right now it is still spinning after I hit publish button.

 

[Farmjeepwrangler]

Is it me?[emoji51]

 

[Michael]

Is it me?[emoji51]

Hahaha. Well, even if it is you, you need to know more information. If it times out due to internet or something - you need a timeout message. I am going to have the developer continue to look into this until resolved. Thank you for your patience!

 

[Farmjeepwrangler]

Thanks

 

[Michael]

Thanks

We have run extensive tests on our end and all seems to be correct. I will let the developers log in to your account and try to create a Rally Point with your account to diagnose what is happening. You will receive new password login instructions once we complete.

M

 

[Farmjeepwrangler]

Great

 

[Farmjeepwrangler]

Here is some detailed info for IT dept. I have tried to create a rally point for May 17-19th on several devices.
Desktop Windows 11: does not allow me to upload photo, the map feature does not populate(cannot enter Location of rally), none of the drop down menus i.e.; calendar and time do not work ( will allow me to manually enter these fields), when I tried to publish, page scrolls me to the map to drop a pin but map is blank and will not work.

Laptop Windows 10: same issues as above.

IPad in safari: Will not allow me to load picture, map does not work.

IPhone 6: all functions work. When I press publish button the button displays the spinning arrows and the page quickly scrolls to the top of page. If I scroll down, the publish button is still spinning. I have left it sit for over an hour several times and nothing.(not even a time out). Also does the same for preview and draft buttons.

 

[Farmjeepwrangler]

I was just able to create rally point using Microsoft Edge browser.

 

[Michael]

I was just able to create rally point using Microsoft Edge browser.

Thank you. I'll provide this to devs.

 

[Jim SoG]

Sent FarmJeep a PM