Mobile app log in

[VCeXpedition]

Every time I bring up the app in android, it makes me log in like I've never used it.
Samsung 7 edge.
Should I delete and reload the app?

Sent from my SAMSUNG-SM-G935A using OB Talk mobile app

 

[NotGumby]

Do you have the option “trust this device for 30 days”?

 

[VCeXpedition]

It doesn't give me that option. It only began happening with the recent updates to the app. Previously it would keep me logged in always.

Sent from my SAMSUNG-SM-G935A using OB Talk mobile app

 

[NotGumby]

Understood. I had a similar issue with the app on a iPhone. You may have tried this already. I would restart phone, check for app updates, clear cache. If that doesn’t help, uninstall and reinstall.

 

[VCeXpedition]

Done, done and done. Still no joy.

Sent from my SAMSUNG-SM-G935A using OB Talk mobile app

 

[NotGumby]

Try logging in over the web and turning off 2-factor authentication.