Resolved Membership Order Status

[7DayWeekend]

Hello,

I didn’t really want to post this on a forum, but I placed and an order a couple weeks ago and received a tracking number. However, according to your USPS website, the order has still never been shipped. I have tried emailing OB support twice, but no one is responding. Please advise.

Thank you,

Mike

 

[El-Dracho]

Hello,

I didn’t really want to post this on a forum, but I placed and an order a couple weeks ago and received a tracking number. However, according to your USPS website, the order has still never been shipped. I have tried emailing OB support twice, but no one is responding. Please advise.

Thank you,

Mike

Hi Mike, Have you contacted support@overlandbound.com?

 

[7DayWeekend]

As noted in my post, yes … twice.

 

[El-Dracho]

@Kent R Can you please help with this?

 

[Jim SoG]

Forwarded this up the chain......
If you do not get any help in 24 hours, send me a msg........


Jim

 

[Kent R]

@Kent R Can you please help with this?

Jim has had done the proper notification, I will monitor.

 

[7DayWeekend]

Forwarded this up the chain......
If you do not get any help in 24 hours, send me a msg........


Jim

Thank you, Jim. I received a status update email this morning.

Best,

Mike

 

[7DayWeekend]

@Kent R Can you please help with this?

Vielen Dank für Ihre Hilfe in diesem Problem, @El-Dracho.

 

[7DayWeekend]

@Kent R Can you please help with this?

Jim has had done the proper notification, I will monitor.

Thank you, @Kent R. I received an email update from support this morning so I suppose that this ticket / thread can be closed.

Best,

Mike

 

[Kent R]

Thank you, @Kent R. I received an email update from support this morning so I suppose that this ticket / thread can be closed.

Best,

Mike

Just advise if you need any additional help.

 

[Blackbox]

Hi,
I’m also in a similar situation with an order dating back to May. Email/ message and no response so far. Could someone help out if possible.
Cheers
Ian

 

[El-Dracho]

Hi,
I’m also in a similar situation with an order dating back to May. Email/ message and no response so far. Could someone help out if possible.
Cheers
Ian

@Kent R @Jim SoG Could you please help?