Customer and Technical Support - Email support@overlandbound.com

[Michael]

@Michael @admin @Chris Jones

@Anvil Overlander @Tallen79 This is a known issue we are working on. You can log in to the website here: overlandbound.com/forums/login

 

[Rubicoma]

I am logged into the site but can't log into the store (Was going to check the discount on the tent).
Enter e-mail & password. Sends me to "I am not a bot" then back to login again.


Home page, Rally Point and Map still shows me not logged in but in forums and Calendar I am logged in.

Home page, Rally Point and Map now shows me as logged in but I still can't log into Store. Says "Invalid login credentials". I'm using same e-mail and password.

 

[TheBarefootFamily]

Home page, Rally Point and Map now shows me as logged in but I still can't log into Store. Says "Invalid login credentials". I'm using same e-mail and password.

log out on your home computer your laptop tablets and mobile device and log back in only on one of those devices and try again.

 

[Rubicoma]

log out on your home computer your laptop tablets and mobile device and log back in only on one of those devices and try again.

Thank you for your reply.

I logged out of home computer. Checked phone and laptop, I was not logged in. Logged in on laptop and got same message "Invalid login credentials".

 

[Michael]

Thank you for your reply.

I logged out of home computer. Checked phone and laptop, I was not logged in. Logged in on laptop and got same message "Invalid login credentials".

For security, the store is a completely different account. I know it’s confusing. You’ll need to create a store account.

 

[Rubicoma]

For security, the store is a completely different account. I know it’s confusing. You’ll need to create a store account.

Thank you Michael,

That explains it.

 

[MStudt]

The support email in main post doesn't work anymore. @Michael

I have an issue with my inbox, and 1 PM that I can't delete. Can I have this taken care of?

Mike

 

[Jim SoG]

The support email in main post doesn't work anymore. @Michael

I have an issue with my inbox, and 1 PM that I can't delete. Can I have this taken care of?

Mike

Can you tell us what type system, desktop/laptop ? What OS, What browser and any other info, the more the better......

I know there is an issue and the developers have it on the to do list, but this info will help.

Jim

 

[MStudt]

Can you tell us what type system, desktop/laptop ? What OS, What browser and any other info, the more the better......

I know there is an issue and the developers have it on the to do list, but this info will help.

Jim

I've this issue for several months, and the reason is a PM. The PM if from 1969, and has been locked for over 5 decades. Comes up on my Android phone, iPad, Amazon Fire, Dell laptop, and Dell desktop.

Mike

 

[Steve]

@MStudt Here's an open thread on this topic. It is on the list, but deemed a low priority.

New PM that I can't mark as read or delete

 

[Jim SoG]

If you need help of any kind please post in this forum, msg myself or send an email to
support@overlandbound.com


Thank you

Jim

 

[Michael]

Getting notifications from what looks like the dev site, 30 so far this morning. Please kill the group message "testing" and/or "testing testing" and/or other related threads. Clicking "Leave Conversation" has not stopped it.

Testing reply