Traveler III
Customer and Technical Support - Email support@overlandbound.com
- Thread starter Corrie
- Start date
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- Tags
- customer service support
- Status
Things are still a real mess. As is common with these sorts of upgrades, they create new problems and don't really fix anything. A headache for everyone. I simply don't get why so many forum owners try to fix stuff that wasn't broken. Change for the sake of change...
Influencer II
There were some fixes done last night and a reboot.
@Steve are you still seeing the scrolling?
@CSG I agree with if it aint broke... In this case, we were on an old version of the software and it sounds like xenforo. As is the norm for software companies, I bet they are not going to be supporting that version anymore. Which to most folks means nothing, but for folks like me who live in the SaaS world, no more security updates, no more updates when browsers move forward and the software doesn't jive, ect... updating is a necessary evil sometimes. We will iron this stuff out and get everything smooth for yall. Sorry for the disruptions.
@Steve are you still seeing the scrolling?
@CSG I agree with if it aint broke... In this case, we were on an old version of the software and it sounds like xenforo. As is the norm for software companies, I bet they are not going to be supporting that version anymore. Which to most folks means nothing, but for folks like me who live in the SaaS world, no more security updates, no more updates when browsers move forward and the software doesn't jive, ect... updating is a necessary evil sometimes. We will iron this stuff out and get everything smooth for yall. Sorry for the disruptions.
Traveler III
Nope, that's fixed now. Thanks!
Other things I've noticed (unless there's a better thread to list these)
The semi-supported Default Theme does not have the down-arrow to expand the member profile. Not really a big deal, as it is easy enough to click on the Member's name and get their pop-up profile.
There used to be a mechanism to let the member pick which award/badge was displayed under their avatar, plus, my preferred option, not showing the badge at all. That seems to have gone missing. Actually the whole badge part seems to be not finished. The lists of available badges used to show which ones were accomplished, and the date they were awarded. That's no longer the case. And under the "My Badges" tab, it lists the three badge tracks we have earned badges within, but does not expand to show which badges. And back on the user profile, everyone seems to have just the Contributor I badge no matter what higher levels they've earned.
You know that my opinion is to not have the badge game at all, to eliminate the endless silly Q&A posts just to accomplish the goals. But if we're still going to have the badges, they might as well work.
My avatar needed replaced after the change, too. Don't know how that happened.
Thanks!
[EDIT] Forgot: On a reasonably sized window (about 60% width on my 27" screen), several of the menu choices are hidden behind the search, member detail, and inbox on the two OLB themes, requiring clicking the side scroll arrow to see Members, Badges, and Calendar. They are all still all visible on my preferred Default Style. Maybe remove the icons and reduce text size to show them all?
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Traveler III
Enthusiast III
If I try to login from the Home page I get this Securi Website Firewall message. But if I go to Forums I can login. I did clear the cookies & cache.
If I go back to the Home page, it shows that I am not logged in. Back to Forums and I am still logged in.
This happens on Mac and Linux computers. Firefox and Brave browsers. Both are up to date.
If I go back to the Home page, it shows that I am not logged in. Back to Forums and I am still logged in.
This happens on Mac and Linux computers. Firefox and Brave browsers. Both are up to date.
That happened (at least to me) before the update and still does.
I agree with Steve about the badges. Either get them to work or drop the whole thing.
Influencer II
Benefactor
- 15,584
- First Name
- Michael
- Last Name
- Murguia
- Member #
-
0000
- Ham/GMRS Callsign
- KM6YSL
@Chris Jones - name changes actually require Moderator approval now - we just need to work through the queue!
Benefactor
- 15,584
- First Name
- Michael
- Last Name
- Murguia
- Member #
-
0000
- Ham/GMRS Callsign
- KM6YSL
Also - we are updating the badge system to show the latest badge, which it does not, currently.
Benefactor
- 15,584
- First Name
- Michael
- Last Name
- Murguia
- Member #
-
0000
- Ham/GMRS Callsign
- KM6YSL
I've made some quick improvements on the custom themes @Steve, good suggestions. I have more updates to that coming to improve further.
Traveler III
All menu options now visible on the OLB themes on the same size window as the previous screen capture. ::thumbup::
Contributor III
Influencer III
My maps or rally points are still not working. It tells me to login, I click login and it says you are already to logged in. Try to say that fast 3 times. LOL. :0)
Enthusiast III
I am logged into the site but can't log into the store (Was going to check the discount on the tent).
Enter e-mail & password. Sends me to "I am not a bot" then back to login again.
Enter e-mail & password. Sends me to "I am not a bot" then back to login again.
Home page, Rally Point and Map still shows me not logged in but in forums and Calendar I am logged in.
Enthusiast III
Hello. I’m not sure what’s going on but I received a “problem” issue and to contact support.
Thanks!
Thanks!
Pathfinder III
- 5,200
- First Name
- Kent
- Last Name
- Reynolds
- Member #
-
1632
- Ham/GMRS Callsign
- K6KNT
- Service Branch
- Retired Firefighter
Enthusiast III
- 1,146
- First Name
- Travis
- Last Name
- Erskine
- Member #
-
14283
- Ham/GMRS Callsign
- KE8KTR
Enthusiast III
- Status
