Can't use the app properly - buttons overlaid by the phone controls

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CR-Venturer

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Ardrossan, AB, Canada
First Name
Jas
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Spr
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16340

I have a Moto G5 phone, and recently, after a system update, I can't use the app functions properly because all the buttons on the bottom ribbon of the app are superimposed by the three default phone controls (the back arrow, the circle and the multi windows button, whatever they're called). Anytime I open the app and try to hit, say, the forums button on the bottom ribbon, it closes the app. Incredibly frustrating. Hoping someone can help somehow.

Cheers!
 
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El-Dracho

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Unfortunately, this can happen with apps and is not necessarily inherent to the OB1 app. The app's controls are then overlapped by the soft keys of the system.

Depending on the device, operating system and version, I have experienced this on some of my devices but not on others also.

But maybe @Michael will have a solution for this with the next update?
 
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CR-Venturer

Rank VI
Launch Member

Traveler III

3,372
Ardrossan, AB, Canada
First Name
Jas
Last Name
Spr
Member #

16340

Unfortunately, this can happen with apps and is not necessarily inherent to the OB1 app. The app's controls are then overlapped by the soft keys of the system.

Depending on the device, operating system and version, I have experienced this on some of my devices but not on others also.

But maybe @Michael will have a solution for this with the next update?
Forgot to mention, I tried reinstalling the app to no avail.