I have found your account. There was a missing member tag in the store database. Updating these was manual and it looks like some were missed. Log back in and let me know if the prices change.
Hi, Olen:
Are you logging into the store with a password? There is a separate account required to get member discounts. Once you log in to the store, the price will be automatically adjusted. Shoot me an email support@overlandbound.com and we will make sure that you're set up.
Note on your profile the "Launch Member" designation. Access for these members may vary slightly, but the key is that your access will only increase in features and never decrease. You are not charged a subscription fee.
We currently have only two "levels" of access. Subscribers have access to all the apps features and non subscribers have a basic access. Here is the breakdown, found on the Pricing link on the homepage:
Pricing - Overland Bound
Hope this clarifies things.
Here is the info posted on the...
Hi, you joined Apr 7, 2020. You are what is known as a Launch Member because you joined essentially before the app was officially released. As a thank you to our early adopters, your access is perpetual and you will never lose any features, only gain them as the app is improved and developed.
Hi, This is Dave with Member Support. If you have questions, please send an email to support@overlandbound.com. This inbox is checked frequently and I personally answer every one.
Hi, Lou! This is Dave with Member Support. I have completed the activation of your Investor Perks. Please log into the app to verify, when you get a moment. Thank you for your support!
Here is a link to the new meetup:
(1) US West - Central Valley-Turlock Monthly Meetup | OVERLAND BOUND COMMUNITY
Two in a row, so far. Been a decent turn out!
This has been escalated to the development team. This thread will now be checked daily by the Member Support Team. My apologies for the delayed response.
David, I have done an exhaustive search of our member number database and store records. I cannot find a record of a purchase anywhere. Do you recall where or even what year you might have joined? Also, registration for the forums is free but does not equate to an OB membership. Last thing...
Apologies for the delayed response. I searched and it looks like we never got your email. I have contacted fulfillment directly and asked them to expedite a response.
Raymond, this is Dave with Member Support. I am happy to help. Lets get you fixed up. Which order number--was it your most recent order? What email did you send from and to? I want to make sure you have the right contact info so you get the best service.
Hi Guest, Become a Member to gain access to the Member Forums, Member Map, Member Calendar of Events, and Rally Point overland trip planner! Click this link Learn More for more information!
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