Recent content by Michael

Hi there Ellingsworth-01! I see your order in the store and its delayed due to the custom number. Those take longer to turn around these days but it is on the list. We'll send along updates as the process moves forward. Thank you for your patience. M

Thank you. Noted that issue the other day. I believe it’s unrelated to our site work. We are looking into it. Thank you!

I will pass your condolences to our CTO :) M

I am glad this resolved it! Google changed the way their publishing platforms worked. There was a delay/confusion on my end. I think 11.24.0 went out, but just pushed 11.24.1 this AM.

Steph_ Adventures Can you try upgrading? The app version for android is 11.24.1 and currently iOS is 11.24.0 (but this will be updated soon. That's a place to start. Are you still having account issues? Thanks for checking in again. M

If this issue is appearing on Android, there has been an update to 11.24.1 Update to that version and see if it solves the image upload issue. Let me know Thanks! M

Hi Brad, I see your support email and will respond there. We'll get this sorted. I had a quick review and it looks like your account has not been activated. This is normally done through an email you receive at the time of ordering. I'll ask via our support channel if you received this email...

Just rolled out a release. 1. Are you on android? 2. Do you see an update? 3. After update, fixed or no? Thanks!

Thanks Andrew. You bet. You too. M

Hi Andrew, No PII was compromised. Though we have safeguards for bot registrations, this source was able to create accounts. Once accounts were created, they were able to create posts just as any other public user of the forums, and did so. They had no more access than any other user. We have...

I just went through the password flow change to make sure it was not broken (though probably leaves a little to be desired). If you are doing this on your phone, I would use the app. Log out, then log in manually and say, "forgot password". This will show you the change password prompt in the...

Current situation. More wiring!

Ya agree about payment for support. Removed my comment because personal feelings and all, but that was salt in the wound!

AGREE!